Got questions about the in-person High Holy Fest?

We’ve got answers.

What can I expect from the live-stream?

If you want to live-stream services, you can register for our live-stream only for $50 (or $25/holiday). If you purchase tickets to the in-person services, live-stream access will be provided for the holiday that you purchased tickets for. Builders will receive the live-stream access for free. 

  • Our stream will include slides with transliteration, translation and Hebrew for you to follow along (so no need for a prayer book unless you like having something in your hands)!
  • As a heads up all our times are CST (in case you’re tuning in from afar!)

Getting There + Parking

The Museum is easy to reach via public transportation. CTA buses 22, 36, 72, 73, 151, and 156 stop nearby. The Brown Line Sedgwick station and Red Line Clark/Division station are approximately one half-mile from the Museum.

Public parking is conveniently located one block north of the Museum at Clark and LaSalle Streets. Enter on Stockton Drive. The Museum’s secure, well-lit parking facility is open 24 hours a day, 365 days a year. The lot can accommodate up to 460 cars. Event guests may self-park in the Chicago Historical Society parking lot. Upon entering or exiting the museum, attendees may have their tickets validated at the front desk. The validated rate is $9.00 per vehicle for 24 hours. https://www.chicagohistory.org/faq/ We cannot guarantee that there will be space in the lot, however. 

If you want to arrange parking at another location, check out SpotHero to reserve parking ahead of time.

For more information, see the Museum’s website.

What accessibility accommodations can I access?

We are committed to making High Holy Fest as accessible as possible.

  • We will have a limited number of hearing accessible devices available to people who are hard of hearing. 
  • People who use wheelchairs and walkers will be seated on the plaza, underneath the tent. People using wheelchairs and/or walkers can enter the building through the main entrance and use a wheelchair lift in order to access the plaza. 
  • Please let us know if you have accommodations we can assist with!
  • There are ADA accessible bathrooms inside the Chicago History Museum building.
  • We are also thrilled to be offering ASL interpretation in both English and Hebrew throughout Rosh Hashanah and Yom Kippur services. 
    • Rosh Day 1 (9/7): 10:30-12:45pm: Rosh Hashanah Morning, Torah and Shofar services then 2-3pm Musaf services
    •  Kol Nidre (evening of 9/15): 6:45-9:00pm
    • Yom Day (9/16): 10:30-2pm: Yom Kippur Services + Yizkor, 6:30pm-7:40pm: Neilah
  • Email [email protected] if you have specific accommodations that we can help with.
I’d like to volunteer. What does it entail and who should I contact?

Well, that’s awfully kind of you! We will have volunteer ushers helping with registration and greeting throughout the holidays. Please email Amy Nadal for more information.

Will there be security?

The security of the community at High Holidays is very important to us! We can use your help to ensure that everyone at High Holidays has a safe and spiritually uplifting experience. To that end:

  • Please wear the lanyard with your Boarding Pass at all times! Your boarding pass is also necessary for re-entry to the building at all times.  You will not be guaranteed re-entry if you don’t have your Boarding Pass on you.
  • Please avoid bringing luggage or other large bags into the building. We will conduct bag searches. Staff and volunteers cannot be responsible for watching over anyone’s bags or luggage while onsite.
  • We have a plan for emergency evacuation and sheltering-in-place in the building. In the event of an emergency, please listen for directions from the Bima/stage. Our staff, security and lead volunteers have been briefed on these plans and can help in the case of an emergency.
  • We will have Chicago History Museum security guards and plainclothes security officers stationed around the entry/exit points of the venue. The outdoor section will be enclosed by a security fence with security officers stationed around the perimeter of plaza. Our staff, volunteers and paid security are trained on an internal security protocol that takes into account the diversity of our community and aspires to balance security concerns with our commitment to welcoming and inclusivity. They have been instructed not to profile individuals based on race, age, gender identity, or any other characteristic. They have also been instructed that this is a holy day for our community and to be as respectful of our attendees as possible. We are confident in their ability to provide security services while also being a friendly and welcoming presence. If you have an experience with security staff that is not respectful, please alert a Mishkan staffer in the main lobby.
Thanks in advance for your help in making High Holidays a safe and uplifting experience for all!
What are the COVID protocols?

We are aware that COVID-19 and its variants remain an ongoing threat. We are pleased to report high vaccination rates in the Mishkan community, and these high vaccination rates have helped us to resume in-person activities. During registration, we will ask whether all members of your household (over 12 years of age) attending the High Holidays will be vaccinated.

  • Vaccinated people aged 12 and up may be unmasked outdoors. It is the Chicago History Museum’s policy that all adults must wear a mask indoors, regardless of vaccination status.
  • Unvaccinated adults aged 12 and up must be masked at all times, indoors and outdoors. 
  • Children between the ages of 2 and 12 must be masked at all times, indoors and outdoors, except when eating and drinking. When unmasked for eating and drinking, please maintain a social distance of 6 feet between each person/pod. 
  • If you feel ill, please stay home. We will process refunds for people with tickets, who do not attend for this reason. 
  • If you have had a direct exposure to COVID-19 within ten days of Rosh Hashanah or Yom Kippur, please stay home. We will process refunds for people with tickets, who do not attend for this reason.

*These protocols are subject to change based on CDC guidelines.

What happens if it rains?
  • In the case of light rain or passing showers, uncovered seats on the patio and the lawn are welcome to watch the services in the Chicago Room (capacity 375) or on any of the screens throughout the museum that will be available. 
  • In the case of severe inclement weather, our service schedule will be altered so that we can hold multiple, shorter services indoors in the ballroom at Chicago History Museum. We have hired a professional meteorologist to advise us on the weather throughout High Holidays. Attendees will be asked to wear masks and the main doors will be opened to the outdoors to allow for airflow through the building. 
What is the lawn seating like?

Lawn seats are on a grassy lawn just off of the plaza. There will be a 10 foot screen with live video from the Bimah as well as speakers on the lawn. Bring your own chair. A perfect place kids and families, those who enjoy davening in the outdoors, or anyone who wants a festival vibe!  In the case of rain, lawn tickets cannot be refunded.

What does the High Holiday ticket revenue cover?

Because we don’t own a building, our direct costs for High Holidays fluctuate from year to year based on our venue. We do not make any profit on High Holiday tickets, and thanks to the generosity of our community we are proud to be able to offer sliding scale discounts (30%, 50% or 100% free) to anyone who needs them. If you’d like to make a donation to help cover the costs of doing so, please contact Rhonda / [email protected].

What should I wear?

So glad you asked! We’re leaning into the festival vibe, so dress casually, for the weather, and for comfort (ditch your suit!). On Yom Kippur, try to wear white.

What should I bring?
  • Water bottles
  • Snacks/picnic if you want
  • A mask for inside the museum.
  • Hat, sunglasses, any items that help you stay cool and comfy (or dry and warm, depending on the weather) 
  • A machzor (if you have one). If you would like to purchase your own machzor, you can do so here. We will not provide prayer books this year, but we will have slides with full translation.
Do you offer discounts?

Radical inclusivity is one of our core values, and we take it seriously. Being a welcoming community means our doors are always open to everyone. We understand that the full price of High Holiday tickets may be a barrier to entry for some. If these prices would create a financial hardship, we’ve got options for you

Register for In-Person

Join as at the Chicago History Museum!

Register for Live-Stream

Wherever you are, join us for the live-stream!