Got questions about the in-person High Holy Days?
We’ve got answers.
What can I expect from the live-stream?
If you want to live-stream services, you can register for our live-stream only for $25 for access to all of the holidays. If you purchase tickets to the in-person services, live-stream access will be provided for the holiday that you purchased tickets for. Builders will receive the live-stream access for free.
- Our stream will include slides with transliteration, translation and Hebrew for you to follow along (so no need for a prayer book unless you like having something in your hands)!
- As a heads up — all our times are CT (in case you’re tuning in from afar!)
Getting There + Parking
The Athanaeum is best reached via public transportation. The Brown and Purple Line Wellington stop is just blocks away from the venue. The 76 and 9 bus routes are also nearby.
Metered street parking is available. If you want to arrange parking at another location, check out SpotHero to reserve parking ahead of time.
What accessibility accommodations can I access?
We are committed to making High Holy Days as accessible as possible.
- We will have a limited number of hearing accessible devices available to people who are hard of hearing.
- Accessible seating is available and can be accessed through the main entrance. Please let us know your accessibility request during registration, and we’ll be in touch.
- A private baby care room is available on-site. Please ask a staff member for directions.
- We are also thrilled to be offering ASL interpretation in both English and Hebrew throughout Rosh Hashanah and Yom Kippur services.
- Email [email protected] if you have specific accommodations that we can help with.
I’d like to volunteer. What does it entail and who should I contact?
Well, that’s awfully kind of you! We will have volunteer ushers helping with registration and greeting throughout the holidays. Please email Amy Nadal for more information.
Will there be security?
The security of the community at High Holidays is very important to us! We can use your help to ensure that everyone at High Holidays has a safe and spiritually uplifting experience. To that end:
- Please wear your namebadge at all times! Your badge is also necessary for re-entry to the building at all times. You will not be guaranteed re-entry if you don’t have your badge on you.
- Please avoid bringing luggage or other large bags into the building. We will conduct bag searches. Staff and volunteers cannot be responsible for watching over anyone’s bags or luggage while onsite.
- We have a plan for emergency evacuation and sheltering-in-place in the building. In the event of an emergency, please listen for directions from the Bima/stage. Our staff, security and lead volunteers have been briefed on these plans and can help in the case of an emergency.
- We will have plainclothes security officers stationed around the entry/exit points of the venue. Our staff, volunteers and paid security are trained on an internal security protocol that takes into account the diversity of our community and aspires to balance security concerns with our commitment to welcoming and inclusivity. They have been instructed not to profile individuals based on race, age, gender identity, or any other characteristic. They have also been instructed that this is a holy day for our community and to be as respectful of our attendees as possible. We are confident in their ability to provide security services while also being a friendly and welcoming presence. If you have an experience with security staff that is not respectful, please alert a Mishkan staffer in the main lobby.
What are the COVID protocols?
We are aware that COVID-19 and its variants remain an ongoing cause for concern. We are pleased to report almost universal vaccination rates in the Mishkan community, and these high vaccination rates have helped us to resume in-person activities. During registration, we will ask whether all members of your household (over 5 years of age) attending the High Holidays will be vaccinated.
- We are closely monitoring the ever-changing Covid-19 situation and considering all the mitigation protocols that are at our disposal. We will communicate COVID protocols 2-3 weeks in advance of the High Holidays. If you have any questions, please email [email protected].
- If you feel ill, please stay home. We will process refunds for people with tickets, who do not attend for this reason.
- If you have had a direct exposure to COVID-19 within ten days of Rosh Hashanah or Yom Kippur, please stay home. We will process refunds for people with tickets, who do not attend for this reason.
*These protocols are subject to change based on CDC guidelines.
What does the High Holiday ticket revenue cover?
Because we don’t own a building, our direct costs for High Holidays fluctuate from year to year based on our venue. We do not make any profit on High Holiday tickets, and thanks to the generosity of our community we are proud to be able to offer sliding scale discounts (30%, 50% or 100% free) to anyone who needs them. If you’d like to make a donation to help cover the costs of doing so, please contact Rhonda / [email protected].
What should I wear?
So glad you asked! The answer is whatever makes you feel comfortable! Dress up or dress down, whatever you please. On Yom Kippur, try to wear white.
Do you offer discounts?
Radical inclusivity is one of our core values, and we take it seriously. Being a welcoming community means our doors are always open to everyone. We understand that the full price of High Holiday tickets may be a barrier to entry for some. If these prices would create a financial hardship, we’ve got options for you.