Got questions about the in-person High Holy Days?
We’ve got answers.
What can I expect from the live-stream?
If you want to live-stream services, you can register for our live-stream only for $40 for access to all of the holidays. If you purchase tickets to the in-person services, live-stream access will be provided for the holiday that you purchased tickets for. Builders will receive the live-stream access for free.
- Our stream will include slides with transliteration, translation and Hebrew for you to follow along (so no need for a prayer book unless you like having something in your hands)!
- As a heads up — all our times are CT (in case you’re tuning in from afar!)
Getting There + Parking
The Copernicus Center
5216 W Lawrence Ave, Chicago, IL 60630
Transportation and Parking information:
The Copernicus Center is easily accessible by public transportation. The Blue Line, METRA (Union Pacific/Northwest Line), CTA Bus routes, and PACE all stop at the Jefferson Park Transit Center. The Lawrence Avenue bus #81 stops in front of the building.
There is limited parking available in the Copernicus Center surface lot, which is available on a first-come, first served basis. Ample street parking is available, both free and metered, in the area.
What accessibility accommodations can I access?
We are committed to making High Holy Days as accessible as possible. Please email us to let us know of your accessibility needs
- We will have a limited number of hearing accessible devices available to people who are hard of hearing. Designated seating will be reserved for you, so please be in touch if you would like to access the devices.
- Wheelchair accessibility: There is a dedicated row in the theater for wheel chair users and their companions. Community members who would like to access wheelchair accessibility should check in with a Copernicus usher at the entrance to the theater who will help you to a reserved seat.
- A private baby care room is available on-site. Please ask a staff member for directions.
- ASL will be provided at Rosh Hashanah, Kol Nidre, and Yom Kippur Day and Neilah services. Community members who would like to utilize ASL services should check in with a Copernicus usher at the entrance to the theater who will help them to a reserved seat.
- Email [email protected] if you have specific accommodations that we can help with.
I’d like to volunteer. What does it entail and who should I contact?
Well, that’s awfully kind of you! We will have volunteer ushers helping with registration and greeting throughout the holidays. Please email Mady for more information.
Will there be security?
The security of the community at High Holidays is very important to us! We can use your help to ensure that everyone at High Holidays has a safe and spiritually uplifting experience. To that end:
- Please avoid bringing luggage or other large bags into the building. We will conduct bag searches. Staff and volunteers cannot be responsible for watching over anyone’s bags or luggage while onsite.
- We have a plan for emergency evacuation and sheltering-in-place in the building. In the event of an emergency, please listen for directions from the Bima/stage. Our staff, security and lead volunteers have been briefed on these plans and can help in the case of an emergency.
- Security is provided by Copernicus Center which regularly uses their security for concerts, graduations, and touring events. Bag checks will take place upon entering the building. Our staff, volunteers and paid security are trained on an internal security protocol that takes into account the diversity of our community and aspires to balance security concerns with our commitment to welcoming and inclusivity. They have been instructed not to profile individuals based on race, age, gender identity, or any other characteristic. They have also been instructed that this is a holy day for our community and to be as respectful of our attendees as possible. We are confident in their ability to provide security services while also being a friendly and welcoming presence. If you have an experience with security staff that is not respectful, please alert a Mishkan staffer in the main lobby.
What are the COVID protocols?
For more information on our COVID protocols including our refund policy, please see here.
What does the High Holiday ticket revenue cover?
Because we don’t own a building, our direct costs for High Holidays fluctuate from year to year based on our venue. We do not make any profit on High Holiday tickets, and thanks to the generosity of our community we are proud to be able to offer sliding scale discounts (30%, 50% or 100% free) to anyone who needs them. If you’d like to make a donation to help cover the costs of doing so, please contact Rhonda / [email protected].
What should I wear?
So glad you asked! The answer is whatever makes you feel comfortable! Dress up or dress down, whatever you please. On Yom Kippur, try to wear white.
Do you offer discounts?
Radical inclusivity is one of our core values, and we take it seriously. Being a welcoming community means our doors are always open to everyone. We understand that the full price of High Holiday tickets may be a barrier to entry for some. If these prices would create a financial hardship, we’ve got options for you.